Delivery Information

Shipping/Order Processing Days, Times

Days = 1

We will ship out on the same or the next business day.

Days = 2 and more

Please refer to the estimated arrival days, once item have reach our sorting facility we will prepare your order for shipment on the same or next business day.

You can get the estimated final delivery date to your destination during check out and all orders will be saved under your profile for your reference.

Notification

We will notify with the Airway Bill / Tracking Number once the order have been shipped from our sorting facility.


Delivery in Singapore
Depending on delivery location and location of items in your purchase 
Same day or next working Day.

Daily Dispatch 
Morning: 10:00am
Afternoon: Variable depending on traffic, Around 3 pm


Pickup in Singapore

You may set self-collection from Kaki Bukit or Tuas Branch
Location and opening times and can be found here


International Shipping 
We currently offer 3 delivery options  
DHL, UPS, Fedex with most countries having 2 to 6 days delivery.
During checkout, you will have a delivery date for each service.

Delivery rates Singapore
Within Singapore free delivery for orders above SGD$10 and as quoted for orders below SGD$10.


Delivery rates International
International 
Delivery rates vary based on the order and destination.
Rates are subsidies by items in the cart, certain combinations will have free delivery.



Exclusions

We only can accept shipments to a valid street address. We do not ship to P.O. Boxes. If a shipper should use a P.O. Box address, the recipient´s telephone number must be included on the label. Your package that is addressed to a P.O. Box may be refused by couriers and will require an address correction. Additionally, Army Post Office (APO) and Fleet Post Office (FPO) addresses are not accepted.